Coronavirus guidelines for tenants

Welwyn Hatfield Borough Council has issued up-to-date guidance for private tenants on what they should expect from their landlord or managing agent during the current coronavirus outbreak.

advice for tenants

Tenants cannot be forced to leave their homes because they are ill with coronavirus or are struggling financially due to the current restrictions. The council is working hard to continue offering support and advice to private renters in the borough who have concerns about their accommodation.

In line with current government guidelines, the council are currently liaising with private renters and landlords via email, phone, photos and video and only making visits to properties where they consider it absolutely necessary.

Councillor Nick Pace, Executive Member for Housing and Community, said:

This is a worrying time for us all, including those in rented accommodation. But by working closely with both tenants and landlords, we want to ensure that all private rented accommodation in Welwyn Hatfield is safe, secure and legally compliant.

Our priority has always been to maintain standards and keep people safe and through the dedication of our team, I'm pleased we are able to continue to do so.

Tenants who are worried about their accommodation should contact their landlord or managing agent in the first instance. Welwyn Hatfield Borough Council's Private Sector Housing Team can be contacted at

The council's information for private renters can be found at: