Get in touch if you need support

The council is urging anyone who is vulnerable and struggling to reach out for help.

Support for vulnerable people

A letter has been sent to thousands of vulnerable people in the borough setting out the help available and the council has been busy delivering food parcels (pictured above) to those in need in our community

There is lots of support available from two local voluntary organisations, including help with shopping, picking up prescriptions, walking the dog, money worries or just having a chat on the phone.

Whatever the concern - from getting everyday essentials to help with your mental and physical health - HertsHelp can offer advice, or put you in touch with the right people. You can contact them on 0300 123 4044 or visit:

If you are worried about getting food, medicine and essential supplies, Communities 1st can help. Its volunteers can also assist caring for pets, keeping you company or offering support with online services over the phone. You can call them on 020 8207 5115 or visit:

Councillor Tony Kingsbury, Leader of Welwyn Hatfield Borough Council, said:

We are absolutely committed to making sure every vulnerable person gets the support they need.

I'm asking everyone to help us spread the word, to their friends, relatives, and neighbours - anyone who might be struggling - nobody should feel alone during this crisis.

If residents are unsure about who to contact, or do not feel their needs are met by the organisations mentioned, the council is here to help. You can call us on 01707 357000 or email

More information about all the support available can be found at: