"Excellent progress" continues for Welwyn Hatfield

An independent review of Welwyn Hatfield Council described the authority as "making great progress" with a new management team providing "strong and decisive leadership."

Council offices

The council undertook an LGA Corporate Peer Challenge (CPC) during 18-20 October 2021 - an in-depth review by an independent team of local government officers and politicians.

As part of the follow up action plan the CPC team recently revisited the council on 19 October 2022, citing "excellent progress" with "a new diverse and experienced senior leadership team".

Council Leader Cllr Tony Kingsbury said:

It is extremely encouraging that an independent team has given us such positive feedback and highlighted the commitment across the council to deliver for the borough and its communities.

We have ambitious plans for Welwyn Hatfield so we welcomed this independent review. The onus is now on us to maintain the momentum.

The report recognises the work that had gone into a modernisation programme and the CPC team were pleased to see work beginning on a new programme of transformation. It also welcomed the significant improvements that have been taken to address housing compliance with major investment going into updating people's homes and improving energy efficiency ratings.

The team also noted effective communication channels which proved invaluable to staff as hybrid working increased, creating better work-life balance and in turn making Welwyn Hatfield Council a great place to work.

Council Chief Executive Ka Ng said:

We invited this review because we wanted an independent set of experts to really examine what we are doing, not just for reassurance about where things are working but also to highlight where things are not working as well as they should.

I am pleased with the progress that has been made and also recognise that work must continue to ensure that we remain the strong and forward-thinking council that our communities deserve.

Read the Peer Challenge report.