New app helps you find a tap

Residents and visitors to Welwyn Hatfield can now refill their water bottles more easily, conveniently, and free of charge thanks to a new scheme.

Refill Hertfordshire

Refill Hertfordshire encourages cafes, bars, restaurants and any other public-facing businesses with a tap, to register themselves as a Refill Station on the Refill app and put a sticker in their window alerting passers-by to the fact that they're welcome to fill up their bottles free of charge.


Refill is an award-winning campaign which was launched by the not-for-profit organisation City to Sea in 2015 and is now being rolled out nationwide with support from Water UK and local water companies, such as Affinity Water in Hertfordshire. As part of this national campaign Refill Hertfordshire has now been launched.


There are currently over twenty businesses signed up to the scheme in the borough.


Councillor Stephen Boulton, Executive Member for Environment at Welwyn Hatfield Borough Council, said:

Single-use plastic pollution causes problems in our oceans, and it also blights our countryside and town centres when littered. Refill Hertfordshire will help to reduce the amount of single use plastic we use in the borough, making it easier than ever to use a refillable bottle.


If any local businesses would like to sign up, it's easy to do and takes just a few minutes. Visit to register as a Refill Station.


Lee, Senior Welwyn Garden Ambassador, said:

It's fantastic that local businesses have used this opportunity to join the fight in reducing single use plastic in Welwyn Garden City. We are positive that more and more businesses are going to get on board and join the refill revolution.


Melanie Parr from WasteAware - The Hertfordshire Waste Partnership, who are working to launch Refill Hertfordshire locally, explains why both businesses and their customers should get involved:

In the UK 13 billion single-use plastic bottles are used each year - this includes all fizzy drinks, milk and toiletry bottles. A shocking 60% of these are water bottles - that's 7.7 billion bottles that could be easily avoided, if only we were refilling our reusable water bottles instead of buying single-use ones.


To find the nearest Refill Station, download the app or visit