Closure of White Lion House

Due to coronavirus, White Lion House, Hatfield, will be closed to the public until further notice.

White Lion House

Welwyn Hatfield Borough Council staff will be available at the Jim McDonald Centre, High View, Hatfield. The council's reception at Campus, Welwyn Garden City, also remains open for urgent enquiries which cannot be dealt with over the telephone, by email or letter.


However, in line with the government advice about protecting yourself and others from possible infection, please ask yourself whether you really need to see someone face-to-face.


We offer support over the phone on 01707 357000 and help is available via email at


Alternatively, you may find the answers you are looking for at


We are really sorry if this is an inconvenience to you, and hope you understand that we are all having to make difficult decisions in light of the rapidly changing circumstances.


Please be assured that we are working very hard to keep our services running as much as we can.