Cost of living

There is a range of support now available to help with the cost of living.

A house and jar of coins and pound coins.

Household Support Fund (HSF)

All households will get a £400 grant to help with energy bills. Households with meters will get the support over six months from October 2022. Direct debit and credit customers will have the money credited to their account. The government is expected to give more guidance about this soon.

Council Tax Energy Rebate

We are providing a a one-off payment of £150 to eligible Council Tax payers (bands A to D) to help with the cost of living.

There is also a Discretionary Fund Rebate for those not eligible for the Council Tax Energy Rebate.

Cost of Living Payments:

  • Benefits - all households on means tested benefits will receive a payment of £650 this year, made in two instalments.
  • Pensioners - all pensioner households will get a £300 one-off payment to top-up to their annual Winter Fuel Payment in November/December.
  • Disability Benefits - anyone getting disability benefits will receive a one-off payment of £150 in September.

Find out more at Cost of Living Payment.

Discretionary Housing Payments 

If you get Housing Benefit and Council Tax Reduction but still cannot pay your accommodation costs, you may be able to get help through our Discretionary Housing Payment scheme.


You may be eligible to get financial support through housing benefit (including council tax support) or universal credit.

Wellbeing support 

  • Healthy Hub 

The Healthy Hub is a one-stop shop connecting you to health, sports and wellbeing services in the borough.

Whether you're feeling lonely, need help with your mental health or if you are looking for some advice on staying healthy, our friendly Healthy Hub team can help you.

They work with a range of professionals and organisations who can help you get the right support for your needs.

  • Herts Help

Herts Help are a network of community organisations in Hertfordshire working together. They're here to listen and help you find independent support, guidance and information you need to get the most out of life. 

Eat for less

Hertfordshire County Council have rounded up a list of places in Hertfordshire where kids can eat for less or even free! Find the list of restaurants on their website.

  • Free School Meals 

All children can get a free lunch at school if they're in reception class, year 1 or year 2. Infants and older children can receive free school lunches via Hertfordshire County Council if their family gets certain benefits. You can also get food vouchers from your school for the Summer holidays due to low income. 

  • Food banks 

There are a few food banks in the borough who can provide food if you're in crisis including the Hatfield Food Bank and Manna Foodbank


Reducing bills and saving money

  • Hertfordshire Energy Advice Tool (HEAT) app

We're partnerd with the Energy Saving Trust to provide an energy efficient app to help you make energy savings.

Unique and easy-to-use, the app gives a virtual tour around a typical home, asking questions and giving advice along the way. Based on the answers provided, quick, easy, low or no-cost actions are suggested to help you save money on your energy bills and reduce your carbon footprint, too.

  • Heat the human not the home

Martin Lewis, the money saving expert, has put some useful tips together on how to stay warm without putting your heating on to help you save on bills. The tips include options and information for those that may need to cut down on energy usage due to financial reasons or would like to become more green and help the planet!

  • Petrol and diesel

Before filling up, use the PetrolPrices fuel finder app to compare petrol, diesel & premium fuels in the local area. Download the app for free and sign up!