Our website uses small files known as 'cookies' to collect information about how you browse the site.

We use Google Analytics and SiteMorse to collect information about how you use our website. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.

With the exception of IP addresses, none of the information collected through these methods is personal data.

More guidance on the laws around cookies is available from the Information Commissioner's Office.

The website is run by Welwyn Hafield Borough Council. For more on how we use your information to deliver our services please read our Privacy Notice, you can also find out how we use cookies on the council website.

Details of the cookies we use

Cookies we use on our website





This cookie is installed by Google Analytics to identify unique users. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. It is set to expire after 2 years.


This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report. The data collected includes the number visitors, the source where they have come from, and the pages visted in an anonymous form. It expires after 1 day.


This cookie is installed by Google Universal Analytics to help with the colllection of data on high traffic sites. It expires after 10 minutes.

Please note: different browsers may store cookies in different file structures.