Competition terms and conditions

Hatfield Christmas lights switch on prize competition

1. The Promoter

The promoter is: Welwyn Hatfield Borough Council, Council Offices, Campus East, Welwyn Garden City AL8 6AE.

2. The competition

2.1    The title of the competition is Christmas Tree Light Switch On, Hatfield Town Centre.
2.2    The competition is a prize draw competition which will take place on the afternoon of the Christmas Tree Light Switch On in Hatfield Town Centre.  

3. How to enter

3.1    The competition will run from 12.00 noon on 25 November 2023 (the "Opening Date") until 5pm on 25 November 2023 (the "Closing Date").
3.2    Entering the competition:
(a)    The Christmas Tree Light Switch on in Hatfield Town Centre will take place on 25 November 2023 between 12.00 noon and 5.00 p.m.  
(b)    This is a free competition.  
(c)    In order to enter the competition, you must attend Hatfield Town Centre between 12.00 noon and 5.00 p.m. on 25 November and ensure that you obtain a Treasure Hunt Sheet for the event from Hatfield Library.  
(d)    Each Treasure Hunt Sheet will contain a clue to find a picture.  You will need to accurately complete the Treasure Hunt Sheet and the final question in order to be entered into the prize draw. The completed Treasure Hunt Sheet must be returned to the Hatfield Library by 5.00 pm on Saturday 25th November 2023 in order for it to be included in the competition.
(e)    Your Name and Contact Details must be on the Treasure Hunt Sheet.

4. Eligibility

4.1    The competition is open to anyone attending the Christmas Tree Light Switch On, Hatfield Town Centre on 25 November 2023 and who is aged 16 years or over, except:
(a)    employees of the Promoter;
(b)    employees of agents or suppliers of the Promoter or its holding or subsidiary companies, who are professionally connected with the competition or its administration; or
(c)    members of the immediate families or households of (a) and (b) above.
4.2    In entering the competition, you confirm that you are eligible to do so and eligible to claim any prize you may win. The Promoter may require you to provide proof that you are eligible to enter the competition.
4.3    The Promoter reserves all rights to disqualify you if your conduct is contrary to the spirit or intention of the prize competition.

5. The Prize – A Christmas Carol Escape Room Adventure

5.1    The prize of a Family Day Pass (up to 8 people) to the Escape Room Adventure at The Watermill Mill Green is available to be won.
5.2    The prize is not negotiable.  
5.3    The prize is non-transferrable and is not redeemable for cash.

6. Winners

6.1    One winning entry will be drawn at random on 27 November 2023 and that randomly drawn correct entry will be the winner.  This random draw will be final and no correspondence or discussion will be entered into in relation to it.
6.2    The winner will be announced on the 27 November 2023 on the Promoter’s web page (the ‘Announcement’).
6.3    If you win you will be contacted by Welwyn Hatfield Borough Council either by email or telephone.
6.4    If the winner cannot be contacted, or is not available, or has not claimed their prize within 48 hours of the Announcement, the Promoter reserves the right to draw another winning correct entry and the prize shall go to the owner of that second winning correct entry. If necessary, this process will be repeated until such time as the prize is claimed.
6.5    If you object to any or all of your surname, county and winning entry being published or made available, please contact In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request.

7. Claiming the prize

7.1    If you are the winner of the prize, Welwyn Hatfield Borough Council will contact you via email or telephone and there will be an Announcement made on social platforms.  

8. Limitation of liability

Insofar as is permitted by law, the Promoter, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of the Promoter, its agents or distributors or that of their employees. Your statutory rights are not affected.

9. Consent

9.1    By participating in this competition, you agree to be featured in any/all Welwyn Hatfield Borough Council content produced for social media and any future Digital/traditional marketing material related to Welwyn Hatfield Borough Council if you are a winner.

10. Data protection and publicity

10.1    All email addresses will be held securely on a server in accordance with the Data Protection Act 2018.  To find out more about how we use your data, please see our Privacy Notice.
10.2    Personal data is never sold or shared with other charities or companies.

11. General

11.1    If there is any reason to believe that there has been a breach of these terms and conditions, the Promoter may, at its sole discretion, reserve the right to exclude you from participating in the competition.
11.2    The Promoter reserves the right to hold void, suspend, cancel, or amend the prize competition where it becomes necessary to do so.
11.3    These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.